Privacy Policy

This Privacy Policy applies to the services offered by Pienergy ("Provider").

1. Personal information:

The Provider is committed to safeguarding personal privacy. It recognizes that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, the Company will only collect and use personal information as set out below.

2. Collecting personal information:

The Provider will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

3. Use of tracking technologies:

The Company uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser.

4. Using and disclosing your personal information:

Personal Information will be used for the following primary purpose:

- To fulfill obligations under any sale and purchase contract and/or any other contract between the individual and the Provider.

- To render services related to Providers business such as warranty or after sales services.

For the purpose described above, information may be shared with Providers group entities either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-Provider group company.

5. Contact by the Provider:

The Provider may contact individuals using the information, which was provided by them in order to:

- Provide information that may be of interest about upgrades, new products, special offers and other matters that may be of interest.

- To send newsletters.

6. Individual's right of access:

Individuals have the right to review the information that may be recorded on the Providers database. Information may be reviewed by contacting the Provider on the customer enquiry number 1300 143 515.

9. The Provider and links to other web sites:

The Provider provides links to web sites outside of the Providers site. These linked sites are not under the control of Provider, and the Provider is not responsible for the conduct of companies linked to the Providers web site, nor for the performance or otherwise of any content and/or software contained in such external websites.

10. Problems or queries:

Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer by email:


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Business Address

Level 13, 50 Cavill Avenue

Surfers Paradise

Qld 4217

Level 1, 530 Little Collins Street


Vic 3000


Solar Installers 

Business Development

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ABN 49 625 694 297